Polycom releases UC software 5.1.2 for VVX and SoundStructure


There are no new or enhanced features for this release but there is a list of a lot of issues resolved:

  • In the Lync environment, the phone now works fine and no longer causes any reboot when the Infoblox DHCP server is configured and selected with Option 43.
  • After you hold and resume a call, the phone no longer causes any delay in audio play out.
  • In a BToE scenario, transferring a call to a mobile phone from the Lync client no longer causes any issue.
  • The phone now upgrades software using the HTTPS provisioning method without any issue and no longer shows any certificate errors.
  • The phone now searches for LDAP over SSL using FQDN and no longer uses IP address.
  • The phone is now able to input ASCII characters when you press the Star (*) or Pound (#) key when searching for contacts in the Contact Directory.
  • The phone now joins the DMA VMR using the Sonic SBC without any issues.
  • The phone stays in the registered state when it receives BENOTIFY during Security Association expiry.
  • The 34th line on the phone now registers even after a configuration update.
  • The configuration setting feature.usb.power.enabled was created to power on or off all the USB ports.
  • Added support for the phone background image lockdown feature.
  • The phone no longer breaks up audio on the speakerphone in a half-duplex audio scenario.
  • In a Lync environment, unanswered federation calls are now directed to the voicemail without any issues.
  • In some customer Lync environments, the phone no longer has issues during centralized conference scenarios.
  • The phone now retrieves 911 location information from the Lync 2013 Server using Chassis and Port ID TLV values from LLDP.
  • The phone now queries for the GetLocation request for E911 information when the setting LocationRequired: no is set under the Lync 2013 Location Policy.
  • In a Lync environment, the phone displays the contact card without any issue when the Lync client is connected remotely.
  • Upgraded ICE stack.
  • The phone now accepts the Non Microsoft DHCP server provisioned Option 43 and is able to sign into the phone using PIN Authentication.
  • A new user can now sign-in to the phone without any issue when the boot server is unreachable.
  • In a BLF scenario, the phone now fails over to the secondary server when the primary server is unavailable due to an outage.
  • TCP failover is now optimized and reaches the secondary server within a reasonable amount of time (as per the configuration).
  • The phone no longer sends subscribe messages to the server after the first reboot when the feature is disabled.
  • XML notifications on the phone no longer causes RTP cutoff for a considerable period.
  • The phone now sends only six Get/Put requests to the server after receiving the 302 redirect message.
  • In a metaswitch environment, transferring and ending a call before the other party answers the call no longer causes any issue.
  • XML notifications no longer affect the performance of audio or notifications on the phone.
  • The phone now successfully pings an IP address with leading zeroes without any issue.
  • For an External DNS query, the phone no longer sends the port number when using FQDN: PORT or IPADDRESS: PORT in the syslog server address field.
  • The phone browser no longer deletes or removes the configured URL.
  • Polling and configuration updates only happen after hanging up the active call on the phone.
  • The boot log on the phone now displays the application software version without any issue.
  • The phone no longer sends any reinvites after 200OK for BYE.
  • Upgraded the Open SSL libraries, which address some security issues.
  • In the French language, corrected the “Vendredi Dernier” string on the phone’s interface.
  • The phone no longer displays warning symbols on random authentication when configured with 802.1X intermittent.
  • The phone now attempts to register a second line when you log into your user profile without any issue.
  • In a BLF scenario, the phone no longer causes any memory leak issues when the maximum number of monitored lines is configured.
  • In a Hoteling scenario, the hotel guest is now removed from the phone’s interface after hanging up the call when the hotel host is disabled on the server during an active call.
  • The phone’s web interface no longer displays VLAN filtering option.
  • In a SCA scenario, the caller now hears a fast busy tone when the phone gets the 503 response to the invite.
  • The phone now displays all accents correctly without any issue on extension labels.
  • The phone no longer causes any issue while trying to move the position of the custom configured soft keys.
  • The phone now loads background Images (~4sec) on Expansion Modules from the specified URL on the phone’s web interface without any issue.
  • The Lines soft key is now displayed on the call transfer screen (applies to VVX 300, 310, 400, and 410).
  • The phone now displays the BLF soft keys when using the Color Expansion Module with the Watch Buddy feature.
  • In a Shared Call Appearance scenario, trying to establish a four-way conference with calls on different line appearances is now available on a single key.
  • In a Shared Call Appearance scenario, the phone now displays all remotely held calls when there are two call appearances and call per line key is set to 1.
  • The phone no longer displays the Conference soft key when call.localConferenceEnabled is set to 0 (applies to all VVX phones except for the VVX 1500).
  • The phone displays a Conference soft key, and the message “Service Unavailable” displays on the status bar when pressed (applies to VVX1500).
  • The format specifiers in logging are now printed with the actual data.
  • The phone now displays the "Limited Functionality" message when it receives an unavailable user-service-state.
  • The phone now displays the date in the top left corner for all languages.
  • The call history screen on the phone now displays the configured 24 hours’ time format for all languages.
  • The phone now displays the correct icon for the BLF monitored lines.

Platforms Supported:

  • Polycom® VVX® 300/310
  • Polycom® VVX® 400/410
  • Polycom® VVX® 500
  • Polycom® VVX® 600
  • Polycom® VVX® Camera
  • Polycom® VVX® 1500
  • Polycom® VVX® 1500 C
  • Polycom® VVX® 1500 D
  • Polycom® VVX® Expansion Modules
  • SoundStructure™


  1. Pingback: Weekly IT Newsletter – September 1-5, 2014 | Just a Lync Guy

  2. Pingback: NeWay Technologies – Weekly Newsletter #111 – September 4, 2014 | NeWay

  3. Pingback: NeWay Technologies – Weekly Newsletter #111 – September 5, 2014 | NeWay

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